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Frequently Asked Questions
(Q) Do you ship worldwide?
(A) Yes
(Q) How much is postage?
(A) Postage is charged at the exact amount that will be charged by the
Australian Post Office. I don't make any profits on postage like other
sellers do. You can check postage cost by
clicking
here. My post code is 2131 (Only for Australian Customers only)
(Q) Do I have to pay for insurance?
(A) Yes, all items must be insured. This protects both you and myself should
the parcel go missing. This even applies to Australian residents as well.
(Q) Does the advertised price include postage?
(A) No the advertised price is for the item only and does not include
Postage and Insurance costs.
(Q) What payment options do you accept?
(A) We currently accept PayPal, Cash or Direct Deposit. If you decide to
send cash, please ensure that it is well hidden and that you insure it. Cash
must be in Australian Currency only. Direct Deposit is only available for
Australian residents.
(Q) How much are your DVD's?
(A) Our DVD's are A$30.00 for the disk and artwork or A$20.00 for the disk
only
(Q) Do you accept payments in an Currency?
(A) For cash payments no, we only accept Australian Dollars. For
International buyers you can pay in your own currency using PayPal.
(Q) How long does postage take?
(A) Once your payment has being received, the item will be posted to you on
the next business day. We only post Monday to Friday except on Australian
Public Holidays. International orders will take up to a few weeks depending
where you are.
(Q) I sent you an enquiry but haven't had a response
yet?
(A) We reply as soon as possible, if your using free email accounts like
Hotmail etc our email could have gone to your Junk Mail folder, please check
there. If we haven't responded with in 2 days, there is a good chance that
we never received your enquiry. Please fill in the form again to send us
your enquiry.
(Q) I tried your form and am having problems with it.
(A) If your having problems using our form, please
click here to send us an email
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